Yes. All Latch hardware continues to be fully supported, with regular updates, system compatibility, and access to the DOOR App and DOOR OS.
Absolutely. DOOR supports partial rollouts and phased deployments. Whether it's one building or one hundred, our success team is there at every step.
DOOR works for both new construction and retrofit properties. Our hardware installs easily on existing doors and infrastructure, and integrates with most property management systems (PMSs). It's ideal for upgrading buildings without major renovation or rewiring.
DOOR offers a robust Channel Partner Program built for installers, integrators, contractors, distributors, and low-voltage professionals who want to grow their business with next-generation building technology. As a DOOR partner, you receive premium hardware and subscription margins, access to qualified lead referrals, co-marketing resources, early visibility into our product roadmap, and dedicated support from our partner success team.
You can apply online to join the DOOR Channel Partner Network.
DOOR combines access, intercom, Smart Home automation, and portfolio-wide management into one platform. Fewer vendors, fewer headaches, and better visibility across your entire operation.
DOOR hardware is part of a fully unified system where every lock, sensor, reader, and intercom is built to work together out of the box. Unlike disparate systems that require multiple vendors or platforms, DOOR offers a tightly integrated suite of smart locks, access control, and building automation devices, all managed through one platform.
DOOR products, including locks, access devices, and smart sensors, are engineered for long-term durability. We perform lifecycle and reliability testing to simulate years of heavy use and validate performance under real-world conditions. All products meet or exceed industry standards to ensure they perform reliably in demanding environments.
Yes. DOOR’s hardware ecosystem is built for flexibility across property types, unit styles, and entry points. Whether you’re outfitting main entrances, side access doors, residential units, or shared spaces, all DOOR devices work together through DOOR OS—allowing you to configure each building based on its unique needs without sacrificing integration or control.
Most Smart Home and lock devices are battery-powered, with up to two years of battery life depending on usage. Access Control devices are typically powered via low-voltage supply, wall outlet, or PoE, depending on the product. For full power and product connectivity details, please refer to individual product spec sheets.
By combining access control, intercom, and entry cameras into one ecosystem, DOOR eliminates the need for property management teams to juggle multiple systems, vendors, and logins.
Yes. DOOR eliminates shared physical keys and fobs with fully digital access credentials, reducing the risk of unauthorized duplication and improving traceability. Each common area unlock is logged and time-stamped with optional photo capture via the R2 device and/or through the Latch Camera. Property teams gain real-time visibility into access activity logs and can remotely manage permissions from anywhere.
DOOR OS integrates with our suite of Access Control products, allowing operators to grant, revoke, or modify permissions fully remotely, without needing to be on-site if devices are connected to internet or use multiple systems.
The DOOR Intercom is a full-featured video and audio entry system, ideal for main entrances and lobbies. It supports video verification with the Latch Camera and staff directory calling, and it also integrates directly with the DOOR App for residents and management teams. The DOOR Link offers a fast, cost-effective alternative using QR-code access, perfect for side doors, loading docks, or budget-conscious installs. Many properties use both, with the Intercom as the primary entry point and the Link as a simple, scalable solution for secondary access.
Latch smart locks, powered by DOOR, run on AA batteries with up to a two-year battery life, depending on usage. When batteries run low, alerts are sent in advance through DOOR OS. If a lock loses power entirely, the Inductive Jumpstart™ feature allows users to temporarily power the device using a compatible battery pack, ensuring access is never lost.
DOOR offers a full suite of smart locks for standard, mortise, and egress requirements. The C2 is a smart deadbolt for easy retrofits, the M3 fits mortise setups, and the Interconnect includes both lock and handle in one unit for a streamlined, egress-compliant install. All locks integrate with DOOR OS for centralized control and the DOOR App for resident use.
Our smart hardware works for both new construction and retrofit properties. Our locks install easily on existing doors and infrastructure, and integrate with most property management systems (PMSs). They’re the ideal choice for upgrading buildings without major renovation or rewiring.
No. Smart locks support digital unlock via the DOOR App, Apple Watch, keycard, and Doorcode. Optional physical key support is available with select models like the Interconnect for added flexibility.
DOOR offers a suite of Smart Home devices, including thermostats, leak sensors, motion detectors, and light switches, all centrally managed through DOOR OS. DOOR OS is the central hub for access, building health, and streamlined operations. It connects property managers to their buildings with reliable, intuitive performance, making it easier to automate tasks, reduce operating costs, and deliver a premium resident Smart Home experience across multifamily portfolios.
Yes. DOOR thermostats and light switches shift to energy-saving modes when units become vacant, helping cut heating, cooling, and electricity costs by up to 20%. DOOR Leak Sensors and Leak Lassos detect water instantly and trigger automated alerts and work orders. Early detection can prevent widespread damage and save up to 29% in leak-related expenses.
DOOR Smart Home devices connect through the DOOR Hub, which leverages wifi, ethernet, or cellular to power long-range, low-power connectivity across your property. With just a DOOR Hub and standard connectivity, your team can deploy devices quickly and at scale.
Absolutely. DOOR Smart Home devices help automate routine tasks so your team can operate more efficiently. Features like vacant unit automation ensure thermostats and lights adjust automatically to reduce energy waste, while leak sensors can trigger work orders directly in your PMS, minimizing admin time and speeding up response. These automations reduce manual effort and help teams focus on higher-impact work.
DOOR is headquartered in Olivette, Missouri, a suburb of St. Louis.
Latch, Inc., (d/b/a DOOR) is a Delaware corporation.
Latch, Inc. concluded its business combination with TS Innovation Acquisitions Corp., a publicly listed special purpose acquisition company, on June 4, 2021.
Latch, Inc.’s (d/b/a DOOR) common stock and warrants continue to be traded on the OTC Market under the symbols "LTCH" and "LTCHW," respectively.
DOOR follows a calendar fiscal year (January 1 to December 31).
We have not declared or paid cash dividends on our common stock to date.
Reference: Latch, Inc.
Continental Stock Transfer & Trust Co.
1 State St 30th Floor, New York, NY 10004
Phone: (212) 509-4000
Email: cstmail@continentalstock.com
The registered public accounting firm for Latch, Inc. (d/b/a DOOR) is BDO USA, P.C.
You can reach the DOOR investor relations team via e-mail at investors@door.com.
SEC documents will continue to be filed under the name “Latch, Inc.” and are available on the Financials & Filings section of our investor relations page or on the SEC’s website, www.sec.gov.
